Open Sauce

Last updated: July 21, 2025

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.open-sauce.tech (the “Website”), operated by Open Sauce (“we,” “us,” or “our”). The Website provides informational content, including a blog and service catalog detailing our offerings in open source product support (particularly in big data technologies such as Apache Airflow, Trino, Spark, HBase, Hive, Kafka, NiFi, and Postgres), Kubernetes consulting and resourcing, general DevOps consulting, development resources in Python and Java, Proxmox resourcing and migration services, and LLM model implementation, configuration, training, maintenance, and support.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website. These Terms apply to all visitors and users of the Website.

We reserve the right to modify these Terms at any time. Any changes will be effective upon posting the revised Terms on the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

Use of the Website

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes, such as viewing our blog, service catalog, and contact information. This license does not permit any resale or commercial use of the Website or its contents.

You agree not to:

• Use the Website in any way that violates any applicable South African or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which may harm us or other users.
• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any material.
• Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Copy, reproduce, modify, distribute, publish, display, perform, transmit, or create derivative works from any material on the Website without our prior written consent.

We may terminate or suspend your access to the Website at any time, without notice, for any reason, including if we believe you have violated these Terms.

Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, blog posts, service descriptions, audio clips, video clips, data compilations, and software (collectively, “Content”), is the property of Open Sauce or its licensors and is protected by South African copyright laws, trademark laws, and international intellectual property treaties.

You may view, download, and print Content from the Website for your personal, non-commercial use only, provided that you retain all copyright and other proprietary notices contained in the original Content. You may not use any Content for commercial purposes without obtaining a license to do so from us or our licensors.

Any unauthorized use of the Content may violate copyright, trademark, and other laws and could result in criminal or civil penalties.

Links to Third-Party Websites

The Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We recommend that you read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Disclaimers

The Website and all Content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or timeliness.

We do not warrant that:

• The Website will meet your specific requirements.
• The Website will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the Website will be accurate or reliable.
• Any errors in the Content will be corrected.

The information provided on the Website, including blog posts and service descriptions, is for general informational purposes only and does not constitute professional advice, consulting services, or any form of endorsement. We make no representations or warranties regarding the suitability of our services for your specific needs. You should consult with us directly or seek independent professional advice before engaging our services.

Limitation of Liability

To the fullest extent permitted by South African law, including the Consumer Protection Act 68 of 2008 (where applicable), we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

Your sole and exclusive remedy for any dissatisfaction with the Website is to discontinue your use of the Website.

Indemnification

You agree to indemnify, defend, and hold harmless Open Sauce, its officers, directors, employees, agents, and affiliates from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Website.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Any content you submit or transmit through the Website (if applicable).

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of South Africa.

Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Open Sauce regarding your use of the Website and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms, please contact us via the contact information provided on the Website.

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.